Our Promise to You – Return and Refund Policy
At Aroused, we’re committed to delighting you with our exquisite chocolates. We understand that online shopping comes with uncertainties, and we’re here to make your experience as satisfying as our chocolates.
No Returns or Refunds
As a small business specializing in premium, perishable products, we’re unable to offer returns or refunds. This policy is in place to ensure the highest quality and freshness of our chocolates. We thank you for understanding and supporting our commitment to quality.
Your Satisfaction is Our Priority
If you’re not completely satisfied with your purchase or if there’s any issue with your order, please reach out to us at connect@aroused.in. We’re here to listen and will do our best to resolve any concerns. Your happiness is our top priority.
Damages and Issues
Should you receive a product that’s damaged or compromised in any way, please notify us immediately. We promise to assess the situation with empathy and fairness, and we’ll work diligently to find a satisfying solution.
Exceptional Circumstances
While we can’t accept returns, we understand that exceptional situations happen. If you feel your case is unique, please contact us. We’re committed to understanding and addressing your concerns on a case-by-case basis.
Let’s Connect
Your feedback and happiness are vital to us. If you have any questions, concerns, or just want to talk chocolate, please feel free to reach out at connect@aroused.in. We’re excited to be a part of your journey into the world of luxury chocolates.